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Delivery Area
❤ Waterloo-Toronto
❤ Please ask for details if you want to deliver to other places
❤ Waterloo-Toronto
❤ Please ask for details if you want to deliver to other places
Frequently Asked Questions
1. How far in advance should I place my order?
2. How should I place my order?
3. What is Hi-float?
- We accept same day service, however it is advisable to place all orders at least 3 business days in advance to guarantee items are in stock.
2. How should I place my order?
- You can place order by email, or by phone. We recommend you to place order by email (or just submit the contact form above), it's easier and guarantees you will receive a confirmation of your order.
3. What is Hi-float?
- Hi-Float is a solution that pre-coats the interior of balloons, in order to slow helium loss. With our Hi-Float Balloon Treatment, latex balloons retain their size and shape much longer; float times increase up to 25 times more. (e.g. For 11" latex balloon, Hi-float treated balloons can normally float 3-10 days, while untreated balloons can float ~12 hours.)
- Keep the foil balloons tethered all the time. When foil balloons touch a power line, their metallic properties may cause equipment to short circuit and lead to power outages, fires and possible injuries.
- Very few people have latex allergy. Please order other kinds of balloons instead of latex balloon if these people are going to the party.
- Never leave babies alone with balloons. Although helium is harmless to humans, please supervise your babies when they are playing with balloons to avoid chocking hazard.
- Gases expand and contract with temperature. The balloons become under-inflated because the outside temperature is pretty low in winter. Don't worry! The balloons will float as soon as they are indoors.
- Yes! All helium balloons (except latex balloons) can be refilled.
- We can refill your helium balloon at a certain cost (depend on the balloon size) at any time.
- Yes. Tell us what kind of balloons you want or your decoration ideas! We'll make it for you.